Guest agrees to hold Village Properties at Sunriver and Property Owner free and
clear of any liability for damage to self or property resulting from accident, injury, or
loss of enjoyment due to power outage, rain, snow, sun, negligence, defective
construction, fire, theft, inoperable appliances, inoperable/unusable hot tub/spa,
missing or inoperable bikes, etc. Village Properties at Sunriver will take all possible
steps to see that the house equipment is in working order. This applies to ALL
individuals in Guest party.
In the event of program changes or circumstances beyond our control, Village
Properties at Sunriver reserves the right to cancel or reassign homes. When
comparable accommodations are available, guests will have the option of selecting
from available properties at the published rate or receive a full refund. Home prices,
availability, and specific accommodations are subject to change.
Rental Payment
If booking more than 30 days prior to your arrival date, a deposit of 10% of your total
balance will be charged.
Thirty days prior to your arrival, the remaining balance will be collected.
If booking within 30 days of your arrival, the total balance will be charged at the time
your reservation is made. Payments may be made by credit card. We accept VISA,
MasterCard, American Express, and Discover.
Cancelation Policy
There is no cancelation fee if reservation is canceled within 24 hours of booking.
If reservation is canceled more than 30 days prior to your arrival date, a $75
cancelation fee is imposed, and the remainder of your deposit will be refunded.
Canceling a reservation within 30 days of arrival date will result in your forfeiture of
the entire rental cost.
Damage Waiver
Included in each reservation is a non-refundable Damage Waiver Fee, ranging from
$55 – $150, dependent upon the home.
This protects you from up to $500.00 of accidental damage. Damages above this
amount, malicious damages, or damages as a result of intoxication, etc. will be
charged to the credit card on file.
Coverage ONLY applies to reservations booked directly through
Village-Properties.com
Housekeeping Fee
All properties have a non-refundable housekeeping fee.
Non-Smoking
Smoking is strictly prohibited in all homes.
Renter Age Restrictions
The guest of record must be 23 years of age or older. No reservations will be made for
vacationing students or singles under the age of 23.
Any reservation made under false pretenses will be subject to forfeiture of advance
payment of rent and deposit and the guests will not be permitted to check-in.
Maximum Occupancy
The maximum number of guests per property is established per Deschutes County
Code 5.12.020 & 5.12.060. Maximum occupancy limits are strictly enforced. If
maximum occupancy is exceeded, you will be asked to vacate the property and
forfeit any rental payment or rent additional accommodations.
The regulation states two people per bedroom, plus two. Children 5- year-old or
younger do not count towards your occupancy number.
Pets
Dogs are welcome in many of our homes with prior approval. The presence of any
other pet in a home without approval may result in additional charges and eviction
from the home. Other restrictions may apply.
A one-time fee of $75.00+ tax per dog will be added to the reservation.
Amenities
Amenities & appliances, such as hot tubs, washers/dryers, Wi-Fi, TVs/DVD players etc,
are subject to downtime for repair or maintenance, and working order cannot be
guaranteed.
Check-In
Check-in time begins at 4:30 pm. Properties are not guaranteed to be ready at 4:30
pm.
If you’d like to request an earlier check-in time, please call the front desk on the day
of your arrival. Should your home be ready before 4:30 pm, we will gladly allow you
an earlier check-in.
Check Out
Check-out time is 10:30 am. Upon your departure, please call the front desk at
541.593.1653 to inform us you have departed.
Please vacate the home at or before this time so our housekeeping staff can prepare
the home for the next guest.
Keys and Directions
Driving directions and a keyless entry code are included in your Final Confirmation
paperwork. We highly suggest printing a copy of your Final Confirmation email or
having that information readily available on your smartphone.
You will also get a separate email from Point Central with your personal 6-digit key
code within 24 hours of your stay.
Upon your arrival in Sunriver, please call our office at 541.593.1653 to ensure that your
home is ready for check-in, if it is you can proceed directly to your home.
Office Location
Village Properties at Sunriver is in the Sunriver Business Park, at 56835 Venture Lane,
Suite 109, in the Cascade Building.
Office Hours
Our office is open 7 days a week.
Monday – Friday 8:00am to 5:00pm, and Saturday – Sunday 8:00am to 5:00pm.
We can be reached at 541.593.1653, or 1. 800.SUNRIVER during business hours.
If you have an after-hours emergency, please call us at 541.420.8017. We are
available 24 hours a day, 7 days a week.
By signing this agreement for the rental of a vacation home through Village
Properties you are creating a binding agreement to rent the designated
accommodations and are subject to the terms and conditions of this agreement.
Any exceptions to the Rental Terms and Conditions must be approved in advance
and in writing by Village Properties management.
I have reviewed the Rental Terms and Conditions
