July 12, 2024 – Airbnb

July 12, 2024 – Airbnb

by Rebecca O.
This is a beautiful and very large home that was much bigger than I thought it would be. The layout was wonderful for our multiple family trip. The location is a little hilly on the bikes but gorgeous. The house needs some TLC but we saw it was up for sale so maybe the new owners will make some improvements. Would be nice to have a few more fans in hot weather with no A/C. But overall we had a wonderful stay here that was very affordable and I was sad to have to leave.

Rebecca,

Thank you for telling us about your stay in White Elm 15. We are glad you found the home spacious, well-appointed, and a wonderful fit for your family! We love providing spaces for people to make life-long memories in and that they never want to leave. 

Thank you for your feedback about adding more fans to improve future summer stays. We also appreciate your private notes concerning the water issue you think is occurring from one of the home’s showers, as items like these help us make sure the home is being kept in its best condition for our visitors. Further thanks for your feedback about the missing arrival items, broken toasters, and missed items by our turn-over staff. All your feedback has been passed on to our team to address these issues. Thank you for helping guide our improvement and maintenance efforts. 

Thank you for choosing Village Properties. If you return to Sunriver, we hope you’ll give us another chance to deliver the 5-star stay we aim to give all our guests.