Marsha,
Thank you for the glowing review of your stay in White Elm 31! It was a joy to host you, and we are thrilled that you found the home clean, comfortable, conveniently located near local attractions, and a 5-star stay in every way! Thank you for noting some of the many great amenities this home has to offer visitors like the bikes, hot tub, and SHARC passes. We also appreciate you mentioning our team’s responsiveness and fast resolution time for guest needs, as we strive to provide the best customer service possible.
We appreciate the private feedback you left about how we could improve future stays, such as the shower head placement and carpet, as well as area guides. Notes like these are essential for us to know what to focus on next to provide the best stays possible, and your feedback will help direct our improvement efforts.
Thank you for choosing Village Properties to host you. We hope to do so again the next time you plan another Surniver escape!