Matthew,
Thank you for telling us about your time in Big Leaf 6. We’re excited that you enjoyed the home and found it clean, comfortable, and in a great location and enjoyed the home’s great amenities, like the hot tub.
We appreciate your feedback about what we can focus on to improve the stay, notably the kitchen and the issues with the bikes you experienced. Notes like these help us know what to do next to provide the best stay possible and your feedback will be used to help direct improvement efforts. If you should stay with us again and experience anything out of place during your stay (like the bike problems), please don’t hesitate to reach out to our reservation team so we can find a solution to your needs and you can enjoy all the amenities the home has to offer.
Thank you for choosing Village Properties to host you. Should you return to Sunriver, we hope you’ll give us another chance to deliver the 5-star experience we aim to give all our guests.
