July 17, 2024 – Airbnb

by Ryan M.

Great spot! It may be easier to just book directly from Village Properties since all the communication came through their business. Sadly, the dryer was out of service (unplugged with a sign) which was not disclosed. Other than that, a beautiful spot to stay in Sunriver!

Ryan,

Thank you for choosing Village Properties and for telling us about your experience in Pole House 1. It was great to have you, and we are excited you found the home clean, comfortable, and a great fit for your group! Our team works hard to provide relaxing locations for visitors to come and make life-long memories at, and we are happy this home was a great fit for you.

Thank you for the feedback regarding our team’s communication and how we missed informing you about the dryer being out of order. Notes like this are critical for us to know how we can improve future stays and we appreciate you telling us. The appropriate team members have been informed to help direct training and system improvements.

Thanks again for choosing us to host you. We hope to do so again the next time you need a Sunriver getaway!