July 17, 2024 – Airbnb

by Dominique L.

Such a cute place. Great surroundings and peaceful. They had bikes available at the property for bike rides on the many paths. There is no AC which made the home uncomfortable inside due to unseasonably hot weather. But the patio was perfect with the large trees which kept the patio cooler. There is a lot to do in the area and the river was within walking distance and was excited there were kayaks in the garage.

Dominique,

Thank you for telling us about your stay in Pine Needle 7. We were excited to host you and happy to see you found the home aesthetically pleasing, in a peaceful location, and near many local attractions. Thank you for noting some of the home’s great amenities, like the kayaks, bikes, and outdoor patio.

We appreciate your private feedback noting some cleaning items that need addressing. We have informed our head of housekeeping of this issue, who will investigate and use this to train our team and improve our processes. Thank you for letting us know, as notes like these are critical for us to improve and provide the best stays possible.

Thank you for choosing Village Properties to host you. When you return to Sunriver next, we hope you’ll give us another chance to deliver the 5-star experience that we aim to give all our guests.