Melissa,
Thank you so much for taking the time to tell us about your recent stay at Paper Birch 10. We are thrilled to hear that you found the home clean, comfortable, and a wonderful fit for your group. We are glad you enjoyed the home’s layout, master bedroom, and hot tub, as these are some of our favorite features of the home too!
We are sorry that you were experiencing issues with the home’s climate control system. Our maintenance team has been notified and will investigate the issue. If you ever stay with us again, please know that if you experience any issues during your stay you can contact our office so we can try to resolve the problem immediately and you can enjoy your time in the home stress-free.
Thank you for choosing us to host you, and we hope you’ll stay with us again the next time you visit Sunriver!